499 com Privacy Policy — Your Data, Our Responsibility

Your personal information is completely secure at 499 com. This page clearly explains what data we collect, why we collect it, and how we keep it protected.

Last Updated: January 2026

Why Your Data Is Safe at 499 com

Here is a quick overview of the steps we have taken to protect your privacy.

SSL encryption

All your data is protected with 256-bit SSL encryption — the same level of security used by banks, applied across our entire platform.

Data Is Never Sold

Your personal information is never sold to third parties. We do not engage in any activity that violates this Privacy Policy.

Secure Servers

Your data is stored on servers that meet the highest security standards, with regular security audits and backups in place.

Limited Access

Only authorized personnel can access your data. All access is logged and reviewed on a regular basis.

Your Control

You can view, correct, or request deletion of your data at any time. Your privacy is in your hands.

Marketing Opt-Out

You can opt out of advertising or promotional emails at any time. We respect your preferences.

1 What Data We Collect

Some personal information is collected when you create an account or use services on the 499 com platform. All data is stored securely and used only for necessary purposes. Full details are outlined below.

1.1 Directly Provided Information

Information you provide during registration or account updates includes:

  • Identity Details: Full name, date of birth, nationality.
  • Contact Information: Email address, mobile number, current address.
  • Payment Information: bKash/Nagad/Rocket account number (full card numbers are never stored).
  • Verification Documents: Photo of national ID, passport, or driving license (for KYC purposes).

1.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

Types of Data Example Purpose
Device information Browser, OS, device model Ensuring Compatibility
Network Information IP address, ISP name Fraud Prevention
Usage Data Gaming history, login times Service Improvement
Transaction History Deposits, withdrawals Financial Security
Good to Know

Your full bank card number and CVV are never stored on our servers. All payment processing is handled through secure third-party payment gateways.

2 How We Use Your Data

499 com uses your information only for legitimate and necessary purposes — never for anything beyond what is required. Each reason for data use is clearly explained below.

2.1 Service Delivery & Operations

Your information is essential for creating your account, verifying logins, running gaming services, and processing payments. It is the foundation of our service and cannot be delivered without it.

2.2 Security & Fraud Prevention

Transaction and login activity is monitored to prevent money laundering, identity theft, and bonus abuse — keeping your account and funds secure.

2.3 Personalized Experience

Your preferred games, betting patterns, and usage habits are analyzed to deliver relevant bonus offers and game suggestions tailored to you — making your gaming experience more enjoyable.

2.4 Legal Obligations

Certain data must be retained and disclosed by law to comply with licensing authorities and government regulations. Such use of data is fully lawful.

2.5 Communication & Support

Your email address or phone number is used for important account updates, security alerts, and customer support.

Your Preferences

To stop receiving promotional emails or SMS, you can disable marketing communications from your account settings. Essential account notifications cannot be turned off.

3 Cookies & Tracking Technologies

499 com uses cookies and similar technologies on its website and app to improve your browsing experience and keep you logged in without hassle.

3.1 Types of Cookies

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: Monitors site speed and performance to help improve page loading times.
  • Functional Cookies: Remembers your language preference, game settings, and customizations.
  • Analytics cookies: User behavior is analyzed to help improve the site.

3.2 Cookie Controls

You can manage cookies through your browser settings. Note that disabling essential cookies may affect the functionality of some services. Cookie settings for the mobile app can be found in the app's privacy options.

Cookie Tips

Clearing your browser cache and cookies regularly helps protect your privacy, though you will need to log in again each time.

4 Data Sharing Policy

499 com never sells your personal data to third parties for commercial purposes. However, limited information may be shared with trusted partners where necessary to operate our services.

4.1 Service Provider Partners

Third-party services are used for payment processing, identity verification (KYC), and technical infrastructure. These partners receive only the data necessary for their specific function and are bound by strict confidentiality agreements.

4.2 Legally Required Disclosures

Information may be disclosed in response to court orders, government investigations, or requests from licensing authorities. All such disclosures follow proper legal procedures.

4.3 What We Do Not Do

  • We do not sell your data to advertisers.
  • We do not share your data with unauthorized third parties.
  • We do not share your data with marketing companies without your consent.
  • We do not share personal information with social media platforms.

5 Data Security Measures

499 com uses industry-leading security technologies and practices to protect your data, with our team working 24/7 to maintain that protection.

5.1 Technical Safeguards

  • TLS/SSL encryption: 256-bit encryption for data transmission.
  • Firewall Protection: Advanced firewall and intrusion detection system.
  • Two-Step Verification: 2FA is available for an extra layer of account security.
  • Data backup: Encrypted backups are stored regularly on secure servers.

5.2 Organizational Safeguards

  • Only authorized personnel can access sensitive data.
  • Staff receive regular privacy and security training.
  • Regular third-party security audits are conducted.
  • An incident response plan is in place for a swift reaction to any data breach.
In the Event of a Data Breach

If your data is ever compromised, we will notify the affected users within 72 hours and take immediate protective measures.

6 Your Privacy Rights

As a 499 com member, you have important rights over your own data. Contact our support team to exercise any of these rights.

6.1 Right to Access Your Data

You can view or download a full copy of the data we hold about you at any time from your account settings.

6.2 Right to Correct Your Data

If any of your information is incorrect or out of date, you can update it in your account profile. Some changes may require KYC verification.

6.3 Right to Erasure

If you request account closure, we will delete your personal data. However, certain financial records may be retained for a legally required period.

6.4 Data Portability

You can request an export of your data in a standard format such as CSV or JSON. Requests are typically fulfilled within 30 business days.

6.5 Marketing Opt-Out

To opt out of promotional communications, update your account settings or contact our support team. Important account notifications will always be sent.

7 Children's Privacy

499 com is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If a parent or guardian believes their child has accidentally registered on this platform, please notify our support team immediately. We will promptly delete that account and all associated data.

For Parents

Talk to your children about the risks of online gaming and gambling. Our Responsible Gaming page has useful resources for parents.

8 Privacy Policy Changes

499 com reserves the right to update this Privacy Policy as needed. Any changes will be communicated to your registered email address, and the updated date will be published on this page.

For significant changes, we will aim to notify you at least 30 days before they take effect. Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy.

For any questions or concerns, please reach out to our support team. We are always here to help.

Contact Us

For any privacy-related questions, reach us at our support email: [email protected]

Join 499 com with Confidence

Your privacy is our top priority. Register today on a safe, transparent, and trustworthy platform.

বাংলা